{"id":415810,"date":"2024-10-20T06:07:18","date_gmt":"2024-10-20T06:07:18","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-en-iso-223612022\/"},"modified":"2024-10-26T11:22:38","modified_gmt":"2024-10-26T11:22:38","slug":"bs-en-iso-223612022","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-en-iso-223612022\/","title":{"rendered":"BS EN ISO 22361:2022"},"content":{"rendered":"

This document provides guidance on crisis management to help organizations plan, establish, maintain, review and continually improve a strategic crisis management capability. This guidance can help any organization to identify and manage a crisis. Elements for consideration include: \u2014    context, core concepts, principles and challenges (see Clause 4); \u2014    developing an organization\u2019s crisis management capability (see Clause 5); \u2014    crisis leadership (see Clause 6); \u2014    the decision-making challenges and complexities facing a crisis team in action (see Clause 7); \u2014    crisis communication (see Clause 8); \u2014    training, validation and learning from crises (see Clause 9). It is applicable to top management with strategic responsibilities for the delivery of a crisis management capability in any organization. It can also be used by those who operate under the direction of top management. This document acknowledges the relationship and interdependencies with various disciplines but is distinct from these topics.<\/p>\n

PDF Catalog<\/h4>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
PDF Pages<\/th>\nPDF Title<\/th>\n<\/tr>\n
2<\/td>\nNational foreword <\/td>\n<\/tr>\n
4<\/td>\nEuropean foreword <\/td>\n<\/tr>\n
7<\/td>\nForeword <\/td>\n<\/tr>\n
8<\/td>\nIntroduction <\/td>\n<\/tr>\n
11<\/td>\n1 Scope
2 Normative references
3 Terms and definitions <\/td>\n<\/tr>\n
13<\/td>\n4 Crisis management \u2014 Context, core concepts and principles
4.1 The nature of crises
4.2 Characteristics of a crisis <\/td>\n<\/tr>\n
15<\/td>\n4.3 Potential origins of crises <\/td>\n<\/tr>\n
16<\/td>\n4.4 Readiness to respond and recover <\/td>\n<\/tr>\n
17<\/td>\n4.5 Principles for crisis management
4.5.1 General
4.5.2 Principle A: Governance
4.5.3 Principle B: Strategy
4.5.4 Principle C: Risk management <\/td>\n<\/tr>\n
18<\/td>\n4.5.5 Principle D: Decision-making
4.5.6 Principle E: Communication
4.5.7 Principle F: Ethics
4.5.8 Principle G: Learning
5 Building a crisis management capability
5.1 General <\/td>\n<\/tr>\n
19<\/td>\n5.2 Crisis management framework
5.2.1 General
5.2.2 Leadership <\/td>\n<\/tr>\n
20<\/td>\n5.2.3 Structure
5.2.4 Culture
5.2.5 Competence <\/td>\n<\/tr>\n
21<\/td>\n5.3 Crisis management process
5.3.1 Anticipation
5.3.2 Assessment
5.3.3 Prevention and mitigation <\/td>\n<\/tr>\n
22<\/td>\n5.3.4 Preparedness <\/td>\n<\/tr>\n
26<\/td>\n5.3.5 Response <\/td>\n<\/tr>\n
28<\/td>\n5.3.6 Recovery <\/td>\n<\/tr>\n
29<\/td>\n5.3.7 Continual improvement
6 Crisis leadership
6.1 Core leadership skills and attributes
6.1.1 General <\/td>\n<\/tr>\n
30<\/td>\n6.1.2 Role and responsibility of the crisis leader(s) <\/td>\n<\/tr>\n
31<\/td>\n6.2 Well-being and sustainable crisis response
6.2.1 Crisis management responders
6.2.2 Wider interested-party impact <\/td>\n<\/tr>\n
32<\/td>\n7 Strategic crisis decision-making
7.1 General <\/td>\n<\/tr>\n
33<\/td>\n7.2 Why decision-making can be challenging <\/td>\n<\/tr>\n
34<\/td>\n7.3 Dilemmas, decision delay, decision avoidance
7.4 Decision-making issues
7.5 Effective crisis decision-making <\/td>\n<\/tr>\n
35<\/td>\n8 Crisis communication
8.1 General
8.2 Pre-crisis preparation <\/td>\n<\/tr>\n
36<\/td>\n8.3 Managing relationships and reputation
8.4 Key roles
8.4.1 Communication team <\/td>\n<\/tr>\n
37<\/td>\n8.4.2 Spokespeople
8.4.3 Media relations
8.5 Crisis communication strategy <\/td>\n<\/tr>\n
38<\/td>\n8.6 Key principles and activities of crisis communication
8.7 Consistency of message <\/td>\n<\/tr>\n
39<\/td>\n8.8 Barriers to effective communication <\/td>\n<\/tr>\n
40<\/td>\n8.9 Social media \u2014 Opportunities and threats
9 Training, validation and learning from crises
9.1 General
9.2 Developing competence <\/td>\n<\/tr>\n
41<\/td>\n9.3 Training <\/td>\n<\/tr>\n
42<\/td>\n9.4 Exercising <\/td>\n<\/tr>\n
43<\/td>\n9.5 Validation
9.6 Evaluating and learning <\/td>\n<\/tr>\n
44<\/td>\nBibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Security and resilience. Crisis management. Guidelines<\/b><\/p>\n\n\n\n\n
Published By<\/td>\nPublication Date<\/td>\nNumber of Pages<\/td>\n<\/tr>\n
BSI<\/b><\/a><\/td>\n2022<\/td>\n46<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":415819,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[83,2641],"product_tag":[],"class_list":{"0":"post-415810","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-03-100-01","7":"product_cat-bsi","9":"first","10":"instock","11":"sold-individually","12":"shipping-taxable","13":"purchasable","14":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/415810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/415819"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=415810"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=415810"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=415810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}