| PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
|---|---|---|---|---|---|---|---|
| 1<\/td>\n | 30430343-NC.pdf <\/td>\n<\/tr>\n | ||||||
| 3<\/td>\n | ISO_DIS 7101 ed.1 – id.81647 Enquiry PDF (en).pdf <\/td>\n<\/tr>\n | ||||||
| 7<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
| 8<\/td>\n | Introduction <\/td>\n<\/tr>\n | ||||||
| 11<\/td>\n | 1 Scope 2 Normative references 3 Terms and definitions <\/td>\n<\/tr>\n | ||||||
| 18<\/td>\n | 4 Context of the organization 4.1 Understanding the organization and its context 4.2 Understanding the needs and expectations of stakeholders <\/td>\n<\/tr>\n | ||||||
| 19<\/td>\n | 4.3 Determining the scope of the healthcare quality management system 4.4 Healthcare quality management system 5 Leadership 5.1 Leadership and commitment <\/td>\n<\/tr>\n | ||||||
| 20<\/td>\n | 5.2 Healthcare quality policy 5.3 Roles, responsibilities and authorities <\/td>\n<\/tr>\n | ||||||
| 21<\/td>\n | 5.4 Service user focus 5.5 Access to care 6 Planning 6.1 Actions to address risks and opportunities <\/td>\n<\/tr>\n | ||||||
| 22<\/td>\n | 6.1.1 Risk Culture 6.1.2 Risk management processes <\/td>\n<\/tr>\n | ||||||
| 23<\/td>\n | 6.2 Healthcare quality objectives and planning to achieve them 6.3 Planning of changes <\/td>\n<\/tr>\n | ||||||
| 24<\/td>\n | 7 Support 7.1 Resources 7.2 Competence 7.3 Awareness <\/td>\n<\/tr>\n | ||||||
| 25<\/td>\n | 7.4 Communication 7.4.1 General 7.4.2 Service user communication 7.4.3 Clinical communication 7.4.4 External communications 7.5 Documented information 7.5.1 General <\/td>\n<\/tr>\n | ||||||
| 26<\/td>\n | 7.5.2 Creating and updating documented information 7.5.3 Control of documented information 7.5.4 Information management systems <\/td>\n<\/tr>\n | ||||||
| 27<\/td>\n | 7.5.5 Control and management of electronic information 7.5.6 Audit of records <\/td>\n<\/tr>\n | ||||||
| 28<\/td>\n | 8 Operation 8.1 Operational planning and control 8.2 Healthcare facilities management and maintenance <\/td>\n<\/tr>\n | ||||||
| 29<\/td>\n | 8.2.1 Contingency planning for facilities and services 8.2.2 Equipment <\/td>\n<\/tr>\n | ||||||
| 30<\/td>\n | 8.3 Waste management 8.3.1 Waste reduction 8.3.2 Environmental Responsibility 8.4 Handling and storage of materials <\/td>\n<\/tr>\n | ||||||
| 31<\/td>\n | 8.5 Service user belongings 8.6 Emerging technologies 8.7 Service design in healthcare <\/td>\n<\/tr>\n | ||||||
| 32<\/td>\n | 8.8 Supplies and services from external providers <\/td>\n<\/tr>\n | ||||||
| 33<\/td>\n | 8.9 Provision of services 8.10 People-centred care 8.10.1 Service user experience <\/td>\n<\/tr>\n | ||||||
| 34<\/td>\n | 8.10.2 Compassionate care 8.10.3 Inclusivity and diversity 8.10.4 Health literacy <\/td>\n<\/tr>\n | ||||||
| 35<\/td>\n | 8.10.5 Co-production 8.10.6 Workforce wellbeing 8.11 Medical ethics <\/td>\n<\/tr>\n | ||||||
| 36<\/td>\n | 8.12 Patient safety 8.12.1 Knowledge and learning in safety 8.12.2 Patient identification 8.12.3 Medication safety <\/td>\n<\/tr>\n | ||||||
| 37<\/td>\n | 8.12.4 Surgical safety 8.12.5 Infection prevention and control (IPC) <\/td>\n<\/tr>\n | ||||||
| 38<\/td>\n | 8.12.6 Prevention of falls, pressure ulcers and thromboembolism 8.12.7 Diagnostic safety 8.12.8 Blood transfusions <\/td>\n<\/tr>\n | ||||||
| 39<\/td>\n | 9 Performance evaluation 9.1 Monitoring, measurement, analysis, and evaluation 9.1.1 General 9.1.2 Healthcare quality indicators <\/td>\n<\/tr>\n | ||||||
| 40<\/td>\n | 9.1.3 Methods 9.1.4 Outcomes 9.2 Internal audit 9.2.1 General <\/td>\n<\/tr>\n | ||||||
| 41<\/td>\n | 9.2.2 Internal audit programme 9.3 Management review 9.3.1 General 9.3.2 Management review inputs <\/td>\n<\/tr>\n | ||||||
| 42<\/td>\n | 9.3.3 Management review results 10 Improvement 10.1 Continual improvement 10.2 Nonconformity and corrective action <\/td>\n<\/tr>\n | ||||||
| 44<\/td>\n | Bibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" BS ISO 7101. Health Care Quality Management System Standard. Requirements<\/b><\/p>\n |