{"id":323738,"date":"2024-10-19T22:25:53","date_gmt":"2024-10-19T22:25:53","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-en-iso-90012015-2\/"},"modified":"2024-10-25T21:00:35","modified_gmt":"2024-10-25T21:00:35","slug":"bs-en-iso-90012015-2","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-en-iso-90012015-2\/","title":{"rendered":"BS EN ISO 9001:2015"},"content":{"rendered":"

This International Standard specifies requirements for a quality management system when an organization:<\/p>\n

    \n
  1. \n

    needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and<\/p>\n<\/li>\n

  2. \n

    aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.<\/p>\n<\/li>\n<\/ol>\n

    All the requirements of this International Standard are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.<\/p>\n

    \n

    NOTE 1 In this International Standard, the terms \u201cproduct\u201d or \u201cservice\u201d only apply to products and services intended for, or required by, a customer.<\/p>\n<\/blockquote>\n

    \n

    NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.<\/p>\n<\/blockquote>\n

    PDF Catalog<\/h4>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    PDF Pages<\/th>\nPDF Title<\/th>\n<\/tr>\n
    7<\/td>\nForeword <\/td>\n<\/tr>\n
    8<\/td>\nIntroduction <\/td>\n<\/tr>\n
    13<\/td>\n1\tScope
    2\tNormative references
    3\tTerms and definitions
    4\tContext of the organization
    4.1\tUnderstanding the organization and its context <\/td>\n<\/tr>\n
    14<\/td>\n4.2\tUnderstanding the needs and expectations of interested parties
    4.3\tDetermining the scope of the quality management system
    4.4\tQuality management system and its processes <\/td>\n<\/tr>\n
    15<\/td>\n5\tLeadership
    5.1\tLeadership and commitment
    5.1.1\tGeneral
    5.1.2\tCustomer focus <\/td>\n<\/tr>\n
    16<\/td>\n5.2\tPolicy
    5.2.1\tEstablishing the quality policy
    5.2.2\tCommunicating the quality policy
    5.3\tOrganizational roles, responsibilities and authorities
    6\tPlanning
    6.1\tActions to address risks and opportunities <\/td>\n<\/tr>\n
    17<\/td>\n6.2\tQuality objectives and planning to achieve them
    6.3\tPlanning of changes <\/td>\n<\/tr>\n
    18<\/td>\n7\tSupport
    7.1\tResources
    7.1.1\tGeneral
    7.1.2\tPeople
    7.1.3\tInfrastructure
    7.1.4\tEnvironment for the operation of processes <\/td>\n<\/tr>\n
    19<\/td>\n7.1.5\tMonitoring and measuring resources
    7.1.6\tOrganizational knowledge <\/td>\n<\/tr>\n
    20<\/td>\n7.2\tCompetence
    7.3\tAwareness
    7.4\tCommunication
    7.5\tDocumented information
    7.5.1\tGeneral <\/td>\n<\/tr>\n
    21<\/td>\n7.5.2\tCreating and updating
    7.5.3\tControl of documented information
    8\tOperation
    8.1\tOperational planning and control <\/td>\n<\/tr>\n
    22<\/td>\n8.2\tRequirements for products and services
    8.2.1\tCustomer communication
    8.2.2\tDetermining the requirements for products and services
    8.2.3\tReview of the requirements for products and services <\/td>\n<\/tr>\n
    23<\/td>\n8.2.4\tChanges to requirements for products and services
    8.3\tDesign and development of products and services
    8.3.1\tGeneral
    8.3.2\tDesign and development planning
    8.3.3\tDesign and development inputs <\/td>\n<\/tr>\n
    24<\/td>\n8.3.4\tDesign and development controls
    8.3.5\tDesign and development outputs
    8.3.6\tDesign and development changes <\/td>\n<\/tr>\n
    25<\/td>\n8.4\tControl of externally provided processes, products and services
    8.4.1\tGeneral
    8.4.2\tType and extent of control
    8.4.3\tInformation for external providers <\/td>\n<\/tr>\n
    26<\/td>\n8.5\tProduction and service provision
    8.5.1\tControl of production and service provision
    8.5.2\tIdentification and traceability <\/td>\n<\/tr>\n
    27<\/td>\n8.5.3\tProperty belonging to customers or external providers
    8.5.4\tPreservation
    8.5.5\tPost-delivery activities
    8.5.6\tControl of changes
    8.6\tRelease of products and services <\/td>\n<\/tr>\n
    28<\/td>\n8.7\tControl of nonconforming outputs
    9\tPerformance evaluation
    9.1\tMonitoring, measurement, analysis and evaluation
    9.1.1\tGeneral <\/td>\n<\/tr>\n
    29<\/td>\n9.1.2\tCustomer satisfaction
    9.1.3\tAnalysis and evaluation
    9.2\tInternal audit <\/td>\n<\/tr>\n
    30<\/td>\n9.3\tManagement review
    9.3.1\tGeneral
    9.3.2\tManagement review inputs
    9.3.3\tManagement review outputs <\/td>\n<\/tr>\n
    31<\/td>\n10\tImprovement
    10.1\tGeneral
    10.2\tNonconformity and corrective action
    10.3\tContinual improvement <\/td>\n<\/tr>\n
    33<\/td>\nAnnex\u00a0A (informative) Clarification of new structure, terminology and concepts <\/td>\n<\/tr>\n
    37<\/td>\nAnnex\u00a0B (informative) Other International Standards on quality management and quality management systems developed by ISO\/TC 176 <\/td>\n<\/tr>\n
    40<\/td>\nBibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

    Quality management systems. Requirements<\/b><\/p>\n\n\n\n\n
    Published By<\/td>\nPublication Date<\/td>\nNumber of Pages<\/td>\n<\/tr>\n
    BSI<\/b><\/a><\/td>\n2015<\/td>\n44<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":323743,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[95,2641],"product_tag":[],"class_list":{"0":"post-323738","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-03-120-10","7":"product_cat-bsi","9":"first","10":"instock","11":"sold-individually","12":"shipping-taxable","13":"purchasable","14":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/323738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/323743"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=323738"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=323738"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=323738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}