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FGI ReImagining the ED 2018

$24.05

Beyond Fundamentals: Reimagining the ED: Ideas for Shaping the Emergency Department of the Future

Published By Publication Date Number of Pages
FGI 2018 48
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PDF Catalog

PDF Pages PDF Title
1 Cover
2 About the Facility Guidelines Institute
3 Contents
6 Workshop Foundation: Evaluating Current Issues in the ED
8 Workshop Method: Human-Centered Design
11 Following the Human-Centered Design Process
Step 1: Identify Challenges through Empathy
13 Step 2: Define Actions to Address Key Challenges
14 Step 3: Ideate, or Brainstorm Solutions
16 Step 4: Prototype, or Develop, the Design Solutions
Step 5: Test the Design Solutions
19 Applying What Was Learned
21 Appendices
Appendix A: Workshop Sponsors, Organizers, Facilitators, Student Volunteers,
and Attendees
26 Appendix B: Summary of Key Challenges
29 Appendix C: Summary of Workshop Ideas and Design Solutions (by Work Group
Ideas for Improving Arrival and Front-End Operations
33 Ideas for Reducing Patients’ Length of Stay in the ED
42 Ideas for Improving the Experience of Behavioral Health Patients
45 Additional Ideas for Improving the Patient Experience
48 About the Authors
FGI ReImagining the ED 2018
$24.05