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BSI 22/30430343 DC 2022

BSI 22/30430343 DC 2022

$13.70

BS ISO 7101. Health Care Quality Management System Standard. Requirements

Published By Publication Date Number of Pages
BSI 2022 44
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PDF Catalog

PDF Pages PDF Title
1 30430343-NC.pdf
3 ISO_DIS 7101 ed.1 – id.81647 Enquiry PDF (en).pdf
7 Foreword
8 Introduction
11 1 Scope
2 Normative references
3 Terms and definitions
18 4 Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of stakeholders
19 4.3 Determining the scope of the healthcare quality management system
4.4 Healthcare quality management system
5 Leadership
5.1 Leadership and commitment
20 5.2 Healthcare quality policy
5.3 Roles, responsibilities and authorities
21 5.4 Service user focus
5.5 Access to care
6 Planning
6.1 Actions to address risks and opportunities
22 6.1.1 Risk Culture
6.1.2 Risk management processes
23 6.2 Healthcare quality objectives and planning to achieve them
6.3 Planning of changes
24 7 Support
7.1 Resources
7.2 Competence
7.3 Awareness
25 7.4 Communication
7.4.1 General
7.4.2 Service user communication
7.4.3 Clinical communication
7.4.4 External communications
7.5 Documented information
7.5.1 General
26 7.5.2 Creating and updating documented information
7.5.3 Control of documented information
7.5.4 Information management systems
27 7.5.5 Control and management of electronic information
7.5.6 Audit of records
28 8 Operation
8.1 Operational planning and control
8.2 Healthcare facilities management and maintenance
29 8.2.1 Contingency planning for facilities and services
8.2.2 Equipment
30 8.3 Waste management
8.3.1 Waste reduction
8.3.2 Environmental Responsibility
8.4 Handling and storage of materials
31 8.5 Service user belongings
8.6 Emerging technologies
8.7 Service design in healthcare
32 8.8 Supplies and services from external providers
33 8.9 Provision of services
8.10 People-centred care
8.10.1 Service user experience
34 8.10.2 Compassionate care
8.10.3 Inclusivity and diversity
8.10.4 Health literacy
35 8.10.5 Co-production
8.10.6 Workforce wellbeing
8.11 Medical ethics
36 8.12 Patient safety
8.12.1 Knowledge and learning in safety
8.12.2 Patient identification
8.12.3 Medication safety
37 8.12.4 Surgical safety
8.12.5 Infection prevention and control (IPC)
38 8.12.6 Prevention of falls, pressure ulcers and thromboembolism
8.12.7 Diagnostic safety
8.12.8 Blood transfusions
39 9 Performance evaluation
9.1 Monitoring, measurement, analysis, and evaluation
9.1.1 General
9.1.2 Healthcare quality indicators
40 9.1.3 Methods
9.1.4 Outcomes
9.2 Internal audit
9.2.1 General
41 9.2.2 Internal audit programme
9.3 Management review
9.3.1 General
9.3.2 Management review inputs
42 9.3.3 Management review results
10 Improvement
10.1 Continual improvement
10.2 Nonconformity and corrective action
44 Bibliography

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BSI 22/30430343 DC 2022
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