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BS ISO/IEC 19770-1:2017+A1:2024

$189.07

Information technology. IT asset management – IT asset management systems. Requirements

Published By Publication Date Number of Pages
BSI 2024 48
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PDF Catalog

PDF Pages PDF Title
2 undefined
7 Foreword
8 Introduction
11 1 Scope
1.1 Purpose
1.2 Field of application
1.3 Limitations
12 2 Normative references
3 Terms and definitions
22 4 Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of stakeholders
23 4.3 Determining the scope of the IT asset management system
4.4 IT asset management system
5 Leadership
5.1 Leadership and commitment
24 5.2 Policy
5.3 Organizational roles, responsibilities and authorities
25 6 Planning
6.1 Actions to address risks and opportunities for the IT asset management system
6.1.1 General
6.1.2 IT asset risk assessment
26 6.1.3 IT asset risk treatment
6.2 IT asset management objectives and planning to achieve them
6.2.1 IT asset management operation process specification
27 6.2.2 IT asset management objectives for operation processes
6.2.3 Overall IT asset management objectives
6.2.4 Planning to achieve IT asset management objectives
28 7 Support
7.1 Resources
7.2 Competence
29 7.3 Awareness
7.4 Communication
7.5 Information requirements
30 7.6 Documented information
7.6.1 General
7.6.2 Traceability of ownership and responsibility
31 7.6.3 Audit trails of authorizations and execution of authorizations
7.6.4 Creating and updating
7.6.5 Control of documented information
32 8 Operation
8.1 Operational planning and control
8.2 Management of change
8.3 Core data management
8.4 License management
33 8.5 Security management
8.6 Other processes
8.7 Outsourcing and services
34 8.8 Mixed responsibilities between the organization and its personnel
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
35 9.2 Internal audit
9.3 Management review
36 10 Improvement
10.1 Nonconformity and corrective action
10.2 Preventive action
10.3 Continual improvement
37 Annex A (normative) IT asset management operation processes and objectives
41 Annex B (informative) IT asset management tiers
43 Annex C (informative) Characteristics of IT Assets
45 Annex D (informative) Changes from ISO 55001
47 Bibliography
BS ISO/IEC 19770-1:2017+A1:2024
$189.07