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BS EN ISO 9001:2000

BS EN ISO 9001:2000

$47.95

Quality management systems. Requirements

Published By Publication Date Number of Pages
BSI 2000 40
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QMS requirements where an organization needs to demonstrate ability to provide product that meets customer/regulatory requirements and aims to enhance customer satisfaction.

PDF Catalog

PDF Pages PDF Title
7 Quality management systems�— Requirements
9 Contents Page
10 Foreword
11 Introduction
0.1��� General
0.2��� Process approach
12 0.3��� Relationship with ISO�9004
13 0.4��� Compatibility with other management systems
15 Quality management systems�— Requirements
1��� Scope
1.1��� General
1.2��� Application
2��� Normative reference
3��� Terms and definitions
16 4��� Quality management system
4.1��� General requirements
4.2��� Documentation requirements
4.2.1��� General
17 4.2.2��� Quality manual
4.2.3��� Control of documents
4.2.4��� Control of records
5��� Management responsibility
5.1��� Management commitment
18 5.2��� Customer focus
5.3��� Quality policy
5.4��� Planning
5.4.1��� Quality objectives
5.4.2��� Quality management system planning
5.5��� Responsibility, authority and communication
5.5.1��� Responsibility and authority
5.5.2��� Management representative
19 5.5.3��� Internal communication
5.6��� Management review
5.6.1��� General
5.6.2��� Review input
5.6.3��� Review output
6��� Resource management
6.1��� Provision of resources
20 6.2��� Human resources
6.2.1��� General
6.2.2��� Competence, awareness and training
6.3��� Infrastructure
6.4��� Work environment
7��� Product realization
7.1��� Planning of product realization
21 7.2��� Customer-related processes
7.2.1��� Determination of requirements related to the product
7.2.2��� Review of requirements related to the product
7.2.3��� Customer communication
22 7.3��� Design and development
7.3.1��� Design and development planning
7.3.2��� Design and development inputs
7.3.3��� Design and development outputs
7.3.4��� Design and development review
23 7.3.5��� Design and development verification
7.3.6��� Design and development validation
7.3.7��� Control of design and development changes
7.4��� Purchasing
7.4.1��� Purchasing process
7.4.2��� Purchasing information
7.4.3��� Verification of purchased product
24 7.5��� Production and service provision
7.5.1��� Control of production and service provision
7.5.2��� Validation of processes for production and service provision
7.5.3��� Identification and traceability
7.5.4��� Customer property
25 7.5.5��� Preservation of product
7.6��� Control of monitoring and measuring devices
8��� Measurement, analysis and improvement
8.1��� General
8.2��� Monitoring and measurement
8.2.1��� Customer satisfaction
26 8.2.2��� Internal audit
8.2.3��� Monitoring and measurement of processes
8.2.4��� Monitoring and measurement of product
8.3��� Control of nonconforming product
27 8.4��� Analysis of data
8.5��� Improvement
8.5.1��� Continual improvement
8.5.2��� Corrective action
8.5.3��� Preventive action
29 Correspondence between ISO�9001:2000 and ISO�14001:1996
33 Correspondence between ISO�9001:2000 and ISO�9001:1994
37 Bibliography

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BS EN ISO 9001:2000
$47.95