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BS EN 16747:2015

BS EN 16747:2015

$142.49

Maritime and port security services

Published By Publication Date Number of Pages
BSI 2015 32
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This European Standard is a service standard that specifies requirements for quality in organization, processes, staff and management of a security services provider and/or its independent branches and establishments under commercial law and trade as a provider with regard to port and maritime security services.

This European Standard applies according to the laws and the regulations applicable in the territory of every national CEN member adopting the standard.

This European Standard does not apply to security services provided by private security companies that are subject to particular rules and conditions and/or related to a specific high-risk situation and/or the use of heavy weapons and/or special training and/or government supervision, such as security services in relation to piracy. In case such particular rules and/or conditions do not exist at national level, this European Standard can apply.

This European Standard lays down quality criteria for the delivery of security services in and to ports and in relation to maritime activities, requested and contracted upon by public and private clients or buyers. This European Standard is therefore suitable for the selection, attribution, awarding and reviewing of the most suitable provider for port and maritime security services.

PDF Catalog

PDF Pages PDF Title
4 Contents Page
5 European foreword
6 1 Scope
2 Normative references
3 Terms and definitions
8 4 Compliance with applicable national and EU-legislation
5 Subcontractors
6 Temporary or leased workers
9 7 Quality related to the organization of the provider
7.1 General
7.2 Organization
7.2.1 Structure and organization
10 7.2.2 Financial and economic capacity
7.2.3 Incident preparedness and operational continuity management
7.2.4 Human resources management
7.2.4.1 General
11 7.2.4.2 Staff motivation
7.2.4.3 Staff performance management policy
7.2.4.4 Terms and conditions of employment
12 7.2.4.5 Breach of terms and conditions of employment
13 7.2.4.6 Identification of staff
7.2.4.7 Uniform
7.2.5 Insurances
7.2.6 References
14 7.2.7 Corporate governance
7.2.8 Contract
7.2.9 Working environment and systematic improvements
8 Staff
8.1 Staff selection (operational) – Methodology
8.1.1 General
8.1.2 Function profile
15 8.1.3 Publicity of needed profiles
8.1.4 Criteria to be fulfilled for employment
8.1.5 Selection
8.1.6 Interview
16 8.2 Recruiting
8.2.1 General
8.2.2 Individual/personal file
8.2.2.1 General
8.2.2.2 Psychometric and psycho-technical tests
8.2.2.3 Career opportunities
17 8.3 Training
8.3.1 References for training
8.3.2 Training policy and methodology
18 8.3.3 Basic training content
19 8.3.4 Training for specific tasks
21 8.3.5 Additional training
8.3.6 Training for supervision
22 8.3.7 Structured on-the-job training
23 8.3.8 Refresher training
8.3.9 Trainer’s tasks and responsibilities
8.3.10 Testing of training
24 8.3.11 Evaluation of training results
8.3.12 Training data
25 9 Contracts
9.1 Quality management system
9.2 Contract management/operations
9.2.1 Security performance/results measurement system
9.2.2 Contract manager
9.2.3 On-site supervision
9.2.4 Interaction and communication with the customer
9.2.5 Operational plan and rostering
26 9.3 Equipment, systems, vehicles and dogs
9.4 Cooperation with other relevant parties
9.5 Provider’s right to sub-contract
9.6 Confidentiality
28 Annex A (informative) A-deviations
29 Bibliography

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BS EN 16747:2015
$142.49